Catalog KPIs…Keeping Your Eyes on the Ball

Catalog KPIs…Keeping Your Eyes on the Ball

Key Performance Indicators (KPIs) are important to any print catalog or digital marketing business. Knowing how often and which KPI to track can make a huge difference to your profit & loss statement. You need to separate the “nice to know” from the “need-to-know”...
Celebrating Our 25th Year in Business

Celebrating Our 25th Year in Business

I am pleased to announce that 25 years ago this month, we incorporated and started operating as a direct marketing consulting business specializing in catalog marketing, planning, circulation and analysis. After being a catalog mailer my entire career, in May 1995, I...
Customer Service is Lacking

Customer Service is Lacking

As a regular catalog and online shopper, I am more critical when it comes to customer service aspects of buying by mail because catalog marketing has been my profession for over 40 years. That said, I am still a regular shopper and I want the same level of service...